Turnaround, shipping, sample handling, usage rights and pricing. If your question isn’t here, send it with your product list and we’ll answer it directly.
E-commerce packshots from 5 business days. Editorial selects with full retouch from 10.
2–3 weeks for catalog, 4–6 weeks for editorial.
A line sheet, a SKU list, or a mood board. We come back within 48 hours with a shot list, a mood deck and a budget.
Yes. Every shoot is tethered to a producer screen — you can be on set or watch remotely, and approvals happen in real time.
Yes, all locked in pre-production before the shoot day.
Two studios, daylight or strobe.
Both.
Both.
It’s in active development, currently being proven out on real client apparel work. Ask us where it’s at for your product.
Yes. Rotating product views for Shopify and Amazon listings, produced as part of the same job. Tell us which SKUs need it when you send your product list.
Yes.
One folder, one link. Hi-res, web-ready and platform-sized for Shopify, Amazon, lookbooks and socials, every asset tagged.
Yes — every file named to your spec.
One year.
Rush turnaround is available, quoted case by case depending on what’s already booked.
Unit 111, 326 Carlaw Ave, Toronto (Leslieville), by appointment.
We shoot one sample first and send it to you. Once you’ve signed off on styling, angle and lighting, we shoot the rest of the run to match it. You approve the look before we shoot the run, not after.
We reshoot it, at our cost. That’s not a revision — it’s us fixing our own miss, and it isn’t capped.
Yes, on request. No charge.
Drop off or courier.
No — talk to us first. Let us know what’s coming and send the tracking number once it’s shipped, so we’re expecting it when it arrives.
Fisheye Studio, 326 Carlaw Ave, Unit 111, Toronto, ON M4M 3N8. We’ll confirm the drop-off details with you directly once your shoot is booked.
You do, both directions.
No — you insure your own goods for the trip and while they’re with us.
We take reasonable care with every sample — garments get steamed and handled carefully, bags get stuffed to hold their shape — but shooting a product means handling it, so we can’t guarantee it comes back in sellable condition. If a piece has to stay pristine, tell us before you ship it and we’ll shoot it accordingly.
It goes back in the mail as soon as you’ve approved all the images. There’s no fixed number of days it sits with us.
One round — colour, crop, cleanup, background, file naming. Re-lighting or restyling a sample means putting it back on set, which is new work and quoted separately.
If they don’t match the sample you already approved, we reshoot at our cost. If you’re changing your mind on styling after signing off on the sample, that’s new work, and we’ll quote it as a reshoot.
Projects typically start at $750, or 10 SKUs for packshot work. See pricing for how a quote is put together.
Yes — $750, or 10 SKUs for packshot work.
You get full, unlimited usage rights — web, print, social, paid media, wholesale, in perpetuity, with no extra licensing fees. We retain copyright and the right to show the work in our own portfolio.